2014 ASEA Winner – Tata Consultancy Services (TCS)
Take a look at the video from the 2014 Australian Service Excellence Awards winner for ‘International Division of a Large Business’, Tata Consultancy Services (TCS). The Customer Service Institute of Australia (CSIA) interviewed CEO Deborah Hadwen about the TCS service mantra ‘experience certainty’ and what this means for their customers. Deborah also discussed the value […]
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